Kid left on TriMet MAX platform
I’m sure everyone has heard the news about the MAX train “door malfunction” (as it was originally reported as being) that separated a child and his Dad. If you haven’t heard about this, here’s quick video recap.
It was originally reported that this incident was due to a “door malfunction” and that the repeated attempts by the father to contact the MAX operator over the intercom via the emergency call button were also not working due to a malfunction of that service. However, the MAX operator has been placed on administrative leave after TriMet has determined that there were no mechanical problems with the handicap ramp system or the intercom.
What an unfortunate incident. In any case, I’m just happy that a caring citizen was there to stay with the kid until the father could hop on a train and get back to the station. How can we avoid instances like this one? After how the media has jumped on this incident, I’m sure the TriMet brass are making sure any and all intercom communications on the MAX are responded to in a timely manner.
I strongly recommend anyone concerned with their safety on MAX to read EMS’s “Come walk in my shoes” post. As you’ll see, she’s an example of a MAX operator who takes pride in her work and give us insight as to how qualified each and every MAX operator truly is.
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Comments
I lived in NYC when I was little. We didn’t ride the subway all that often, but every time we did I clearly remember being quizzed about what to do if the door closed between me and mom. “OK, and what if you’re on the train, and I’m on the platform?” etc. for what felt like a very long time. (Answer: Get off at the next stop and wait there; mom will take the next train and meet me there.)
My parents did that because…this stuff happens sometimes. Yes, the world would be a better place if it didn’t, but sometimes it does. I sort of feel like this story has been blown way out of proportion.
Wonder which train this was one…on those high trains, the door opens and closes pretty dang fast!